The success of Crocker Law Firm in Bowling Green, Kentucky, and Hendersonville, Tennessee is built upon five rules. As you consider whether to hire a lawyer to help you after an injury, these are objectives you want to share with the firm you choose:
1. Get a Good Result
The first and most important rule is to get a good result for the client. Getting a good result means getting you the most money possible. At Crocker Law we work to get you money for the medical bills, wage loss, and the pain and suffering that an injury can cause.
But, a good result can also include other things. Sometimes getting you the best outcome requires negotiating reductions in your medical bills. It might mean helping you plan to preserve government benefits like Medicaid and SSI when you receive a personal injury settlement.
2. Be Efficient
Timing matters. We want to get you as much money as we can as quickly as we can. We know that an injury can turn your life upside down. We want to get you the results that you need as quickly as possible so that you can move on with your life.
It can be important to wait until your injuries and losses (bills, future medical care, wage loss) are clear before attempting to settle your case or present it to a jury. If you settle before you know how hurt you are, you can violate the first rule – get a good result.
That said, there are other delays that can be eliminated by efficient case management. Because we only represent people who have been injured and families of people who have been killed, Crocker Law Firm has developed very efficient teams and systems for documenting our cases.
From the moment we take a case our teams are working to gather medical bills, medical and employment records, scene information, witness statements, expert opinions, insurance information and whatever else we need to move your case along.
3. Communicate Clearly
It is not enough for a law firm to do good work. If you have been through an injury or loss, it is important that you understand what is happening in your case.
Communicating with our clients is a matter of respect. This is your injury and your life. For you to be meaningfully involved in the decisions that impact you, it is important that you understand your rights and options. We aren’t trying to impress you with “lawyer speak”, we are trying to explain things clearly.
Communicating with our clients also means listening. Clear communication is how we learn what is more important to you in getting your case resolved. Whether we present your case to an insurance company or a jury, our mission is to tell your story. We learn your story by listening to you.
We call or meet with clients frequently. We return phone calls. We share information. We listen. You should expect that level of communication from your lawyers.
4. Eliminate the Hassles
It can be confusing and tedious to navigate life after an injury. Dealing with car insurance, health insurance, medical billing offices, car repairs, car title transfers, and other hassles can drain you of the energy you need to get better.
At Crocker Law Firm we take on as many of the tedious tasks as we can. If there is a form that we can fill out for you, we will. We deal with the insurance companies, the paperwork, and other hassles so that you can focus on getting better.
5. Be Kind
Getting injured or losing a loved one in an accident is traumatic and distressing. Pursuing a legal case when you are hurt or grieving can be stressful. At Crocker Law Firm we keep in mind that our clients need more than our skills, they need our understanding, compassion, and patience.
Every person working at Crocker Law Firm chose this job because they want to help people. All of the rules come down to caring about our clients and treating you as we would want to be treated.